ConviFlo

Conviflo Terms of Service

Effective date: July 23, 2026. Last updated: July 23, 2026.

These Terms of Service (the "Terms") are a binding agreement between Blackledge Media LLC, a Texas limited liability company doing business as Conviflo ("Conviflo," "we," "us"), and the person or entity that creates an account ("you," the "Customer"). By creating an account or using the service at conviflo.com (the "Service"), you agree to these Terms.

1. The Service

Conviflo is a conversion-flow builder: you create branded multi-step forms, quizzes, and landing funnels ("Flos"), publish them on Conviflo-hosted links, your own connected domains, or embedded in your site, and receive the submissions ("Leads") they capture, along with analytics, lead-value tracking, webhooks, and integrations you configure.

You must be at least 18 and use the Service for business purposes. If you accept these Terms on behalf of a company, you represent that you have authority to bind it.

2. Accounts and workspaces

You are responsible for your account credentials and everything done under your account. Each account belongs to a workspace, which is the billing entity. Keep your contact email accurate — it is how we send notices.

3. Plans, billing, and taxes

  • Paid plans are billed in advance by subscription (monthly or annual) through our payment processor, Stripe. We do not see or store card numbers.
  • You can build without paying; publishing a Flo requires a paid plan.
  • Plan limits meter your live footprint (live Flos and the brands that carry them), seats, and features. Leads are never metered — no plan limits how many submissions your live Flos can capture.
  • Prices may change with at least 30 days' notice; changes apply at your next renewal. Customers on grandfathered pricing keep that pricing while their subscription remains active.
  • Subscriptions renew automatically until canceled. You can cancel any time from the billing portal; cancellation takes effect at the end of the paid period and we do not prorate or refund partial periods except where required by law or at our discretion.
  • You are responsible for applicable taxes other than our income taxes.

4. Downgrades and cancellation effects

If a downgrade or cancellation leaves you with more live Flos or brands than your new plan includes, we will prompt you to choose what stays live; Flos you do not keep return to unpublished drafts. We do not delete your content, and Leads already captured remain in your account. If you do not choose, we may unpublish the excess (most recently published kept first) after reasonable notice.

5. Your content and your Leads

  • You retain all rights to the Flos you build and the Leads you collect. You grant us the license needed to host, process, transmit, back up, and display that content in order to run the Service (including rendering published Flos and generated link-preview images publicly at your direction).
  • You are the data controller for Leads. You are responsible for having a lawful basis to collect them, for your own privacy policy and disclosures to your visitors, for honoring their rights requests, and for configuring tracking and consent settings (including the cookie banner options we provide) in line with the laws that apply to you. We process Leads on your behalf as described in our Privacy Policy. The Service is operated from the United States and directed to United States businesses and audiences; we do not offer a Data Processing Addendum or EU Standard Contractual Clauses, and you must not use the Service to target audiences in jurisdictions whose data-protection laws would require them.
  • You will not use the Service to collect data from children under 13, and you will not request government ID numbers, full payment-card numbers, passwords, or health information through a Flo. The Service is not a HIPAA-compliant environment, we do not sign Business Associate Agreements, and Protected Health Information must never be collected through the Service.

6. Acceptable use

The Fair Use Policy (published alongside these Terms) is part of these Terms. In short: no unlawful, deceptive, or infringing funnels; no spam or purchased-list marketing; no phishing or impersonation; no malware; no attempts to probe or overload the Service; no reselling Leads collected under false pretenses. We may suspend or unpublish content that we reasonably believe violates it, with notice where practicable.

7. Integrations and third-party services

Webhooks, GoHighLevel, ad-platform pixels and server events, address autocomplete, and similar integrations connect the Service to third parties under your direction. Their services are governed by their own terms, and you are responsible for your accounts with them. We are not liable for third-party services, and an integration's availability may change if the third party changes its platform.

8. Availability, support, and changes

We provide the Service on a commercially reasonable efforts basis without an uptime guarantee. We may improve or change features over time; we will not materially degrade the core paid functionality of your plan during a paid period. Support is provided by email/in-app on all paid plans, with priority handling on Pro and Agency.

9. Intellectual property

The Service, including software, design, and templates, is owned by Blackledge Media LLC or its licensors. We grant you a limited, non-exclusive, non-transferable right to use it under these Terms. Feedback you send us may be used without obligation. Template designs may be used by many customers; using a template does not give you exclusivity.

10. Termination

You may stop using the Service and cancel at any time. We may suspend or terminate your account for material breach (including non-payment or Fair Use violations) — with notice and a chance to cure where reasonable, or immediately where the breach creates risk to the Service, other customers, or Lead subjects. After termination, published Flos go offline. We will make your Leads available for export for at least 30 days after termination, after which we may delete account data in the ordinary course.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY PARTICULAR CONVERSION OR ADVERTISING OUTCOME WILL BE ACHIEVED.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, OR DATA; AND (b) OUR TOTAL LIABILITY ARISING OUT OF THE SERVICE IS LIMITED TO THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM. THESE LIMITS DO NOT APPLY TO YOUR PAYMENT OBLIGATIONS, EITHER PARTY'S INDEMNITY OBLIGATIONS, OR LIABILITY THAT CANNOT BE LIMITED BY LAW.

13. Indemnity

You will defend and indemnify us against third-party claims arising from your Flos, your Leads and how you obtained or used them, your violation of law (including privacy, telemarketing, and advertising law such as TCPA/CAN- SPAM), or your breach of these Terms.

14. Governing law and disputes

These Terms are governed by the laws of the State of Texas, excluding conflict-of-law rules. Disputes will be resolved in the state or federal courts located in Texas, and both parties consent to that venue.

15. Changes to these Terms

We may update these Terms. For material changes we will give at least 14 days' notice by email or in-app; continued use after the effective date is acceptance. The current version always lives at conviflo.com/terms.

16. Miscellaneous

Entire agreement; severability; no waiver by inaction; you may not assign these Terms without our consent (we may assign in connection with a merger or sale); notices to us go to legal@conviflo.com; force majeure applies to events beyond reasonable control.

---

Contact. Blackledge Media LLC (d/b/a Conviflo), United States — legal@conviflo.com.

Blackledge Media LLC (d/b/a Conviflo) · legal@conviflo.com